free express delivery
in 48 hours
free returns & exchanges
under 30 days
the largest selection
more than 900 references
Security & Privacy
The Kooples is committed to protect the private lives of the users of its sites www.thekooples.com and www.thekooples.co.uk. All the private information will be sent and stockpiled in total security on the site’s French host. The Kooples may collect some personal information concerning the users of their site and can transfer that information to its partners.
Web & e-commerce Dpt.
19 place Vendôme
The various stages of the payment process between the purchaser and our payment system - Paybox - are fully encrypted and protected. The protocol used is SSL linked with e-banking.
This means that information linked to the order and the bankcard number do not circulate unencrypted on the internet.
- The bankcard number is not printed out onto documents, invoices, credit card receipts or other print-outs.
- The merchant does not have access to card numbers.
- Paybox does not keep card numbers once the payment transaction has been transmitted to the merchant’s bank.
This means that nobody has access to purchasers' card details either electronically or via print-outs.
The risk of a client's bank card number being “hacked” when purchasing on www.thekooples.com or www.thekooples.co.uk with a Paybox System is nil.